Privacy Policy

Last updated: April 2026

Synergy Products Inc. ("we", "us", or "our") is committed to protecting the privacy of our customers, website visitors, and business contacts. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following types of personal information:

  • Contact information — name, email address, phone number, mailing address
  • Business information — company name, job title, industry
  • Inquiry details — product interests, quote requests, service history
  • Website usage — pages visited, browser type, referring site (via standard web analytics)

How We Use Your Information

We use personal information to:

  • Respond to inquiries and provide product quotes
  • Process orders, schedule installations, and deliver technical support
  • Send relevant product updates or service notifications (with your consent)
  • Improve our website and customer experience

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with our equipment manufacturers (Epilog Laser, Kern Laser Systems, Tykma Electrox) solely to facilitate warranty service, technical support, or order fulfillment on your behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

Cookies

Our website may use cookies and similar technologies for basic analytics and functionality. You can control cookie preferences through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. Canadian residents have rights under PIPEDA (Personal Information Protection and Electronic Documents Act).

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: